Tag: Unilever

The optimism of action

 

It was back in 2005 that I launched the Marketing Society not-for-profit group – a small thought leadership group for charity marketing folk. The Marketing Society backed the new group and have been stellar supporters ever since of charity and cause related marketing. Little did I know then that the Society would honour me with a Fellowship all these years later. I have admired previous Fellows, and secretly each year at the ceremony, wondered how they managed to achieve their awards…

Receiving the award was a good moment to reflect on the charity sector and the work we’ve done. Above all else, the thing that stands out most is the real passion people in those organisations have for their causes and for making a difference. This, to coin the words of Greenpeace, has often meant “stopping wrongs”, which is not a bad thing to say about your day job!

A redefined Marketing Society vision is also more hands-on and about making a difference in your work; “inspiring bolder leadership” including the work to support sustainability and good causes.

Charities have also taken a long hard look at their visions to meet the needs of today’s demanding supporters who want more transparency and greater action. Macmillan are about supporting and being there for the journey with cancer, Oxfam are about changing lives for the better – lifting people out of poverty. Charities have become more action oriented around fewer issues, which is a good thing. Passion and leadership doesn’t have to come from the global North.  Companies like Unilever with their 5 Levers for change and the Fairtrade Foundation, addressing sustainability and poverty, have found that people care as deeply about sustainability in emerging markets such as China and Brazil, and these countries now bring great leadership and inspiration to the table.

And organisations like Amnesty have relocated their resources to be closer to where human rights abuses are happening.  There is no point in standing on the edge of the issue. I remember Blake Lee-Harwood at one event, Greenpeace’s then Director of Campaigns, telling us how Greenpeace ‘practiced what they preached’. Still guided by the words of one of the early founders, Harald Zindler – “the optimism of the action is better than the pessimism of the thought”. Today all members of Greenpeace staff are expected to ‘stop a wrong’ or to try and ‘replace it with a right’. It is simplicity and passion at work. Take their fight against Lego partnering with Shell, who are battling to dig up the Artic, and you see the same approach at work. Seb Coe talked about his role in bringing the Olympic games to Africa, one of his stated dreams, at a Marketing Society hosted evening. His vision is to make health and sport a part of everyone’s life and normalise disability in sport. I hope that the Marketing Society continue to play a pivotal role in inspiring people to see optimism and opportunity in life changing action.

Emerging countries innovating could be our sustainable key

You don’t often leave a day’s conference with a Trashion bag made from recycled packaging. This was part of ‘turning waste into style’, one of Unilever’s initiatives harnessing local Indonesian creativity and creating 25 fashion lines from waste packaging.


Unilever’s Keith Weed pledged at The Marketing Society’s Annual Conference to halve emissions from his 4,000 products (as diverse as Marmite and Dove soap) by 2020. Who can blame him for injecting some creativity into embedding sustainability – it is now core to Unilever’s business. The scale of the challenge is clear with 68% of emissions coming from product use.

Imagining tomorrow’s products is one of their approaches (think Comfort’s One Rinse detergent which needs less water to wash clothes) alongside working with the right ‘expert’ NGO partners to help them on their journey.

As the global population booms and we see a shift of power from G7 to E7 countries, Keith said it is important for companies to be transparent (as people are increasingly interested in companies) and to be honest with what is achievable (if the whole planet lived like we do in the West we would need an extra three planets to support us).
The International Airlines Group CEO, Willie Walsh claimed reducing emissions could be achieved through the use of biomass plants to create aviation fuel and by rationalising air traffic control into one system, allegedly saving 12% of CO.  Perhaps more leadership in driving such innovation through to a workable proposal is needed from Willie himself?

Emerging economies such as Indian, China and Brazil are also key to addressing global sustainability.  Dr Tim Lucas from Sao Paolo’s The Listening Agency talked about Brazil’s uniqueness  – on track to be the fifth largest economy. Brands are respected and a fierce class hierarchy exists which has driven many companies to have sub brands to co-exist in completely different parts of town.  Perhaps a shared approach to product sustainability and recycling could unify company approaches- something few brands have attempted.

Ajayan Gopinathan from The Philosophers Stone discussed Indian’s motivations and desires. The world’s third largest economy is clearly enjoying a boom. 32% of the population are under 15 years of age and kid’s parent pester power is king when it comes to certain brands. Young people think they can do anything, an energy brands could harness for the good of the people and the planet.

Brands new to this market need to touch people with narrative stories that fuse cultures in sensitive and real ways. Indians are people oriented and very proud of their country.  Over 865 million have mobile phones and there are 400 TV channels – many of them local.

We’ve learnt from our work in emerging markets like China and Brazil that people care deeply about sustainability.  Companies who tailor their approach supported with on the ground projects making a real difference, stand to be part of the country’s fabric for the next decade.